Start Your Digital Menu Journey: No Technical Skills Required

What you need before you start

The preparation is mostly things you already have. Gather your current menu with dish names, descriptions and prices, your logo if you have one, and the colors you would like guests to see. If you want the menu in more than one language, decide which languages matter most, for example Bulgarian and English.

You also need a phone or computer to log in from, and someone in the restaurant who is curious enough to try it, even if they consider themselves bad with technology. That person does not need special training. Confidence comes quickly once you have added the first few dishes.

Building your menu with guidance, not guesswork

The main task is entering your dishes and drinks into the product catalog. ChargeM3 includes guidance for setting up the catalog, so you have help deciding how to organize categories and items rather than staring at an empty screen.

Start with the parts that matter most: your main courses, best-sellers and drinks. Perfection is not the goal on day one. Once items are in, you can add, edit or remove them in minutes, so a mistake in a price or a description is easy to fix later. You can also match the menu to your brand with your own colors, fonts and logo.

Training your team so nobody is left guessing

A new tool works only if the people using it feel comfortable. Staff training is included with ChargeM3, so your waiters and managers learn how orders arrive, how to mark an item as sold out, and what to do if a guest has a question.

A good approach is to begin with a small group, perhaps a manager and one or two waiters, and let them become the local experts. They can answer colleagues' questions in your own words, on your own floor. Involve staff early and listen to what they find awkward. They know your guests better than any manual does.

Going live: QR codes on tables and your first services

When the menu looks right, the QR codes go on your tables. Guests scan with their phone camera, the menu opens in the browser, and they browse, order and pay without downloading an app. Ordering also works on the go through the mobile app for taking orders, which helps your staff.

For the first services, keep it low pressure. Have a staff member near the tables to help anyone who is unsure, and keep a few printed menus available for guests who prefer paper. Watch how people react, note the questions that repeat, and adjust the menu accordingly. Each service teaches you something the next one puts to use.

After launch: support, updates and learning from your numbers

Once you are running, you are not on your own. Support is available 24/7, which matters when something puzzles you during a busy Friday evening. Updates arrive automatically, so you never have to install a new version, and your data is backed up in the cloud.

You can also start learning from the analytics dashboard, which shows order trends and best-sellers. A simple weekly habit works well: look at what sold, mark sold-out items as they happen, and adjust descriptions or ordering where guests seem confused. Through the mobile app you can check statistics from your phone, even when you are away from the restaurant.

What it costs and how to try it without risk

ChargeM3 costs €60 per month before VAT, with no installation fee. The first 30 days are completely free and no credit card is required to start, so you can run real services and decide with real experience. Restaurants that sign a 2-year contract receive a 15% discount.

The plan includes unlimited connected workstations, staff training, guidance for the product catalog, 24/7 support, automatic updates and automatic cloud backup. If you have questions before starting, you can reach us at [email protected] or +359 88 401 1730.

Frequently Asked Questions